Privacy Policy

Overview

FanInteract respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you use our platform, including guest-facing experiences and operator dashboards.

Information We Collect

• Guest-submitted content such as names, messages, photos, and optional contact information when participating in FanInteract experiences.
• Operator account information including name, email address, and event configuration data.
• Technical data such as device type, browser, and interaction timing for performance and moderation purposes.

How We Use Information

• To display guest content on live event walls and interactive experiences.
• To operate moderation, prize selection, and engagement features.
• To improve performance, reliability, and user experience.
• To send transactional notifications related to prizes or participation.

Data Sharing

FanInteract does not sell guest data. Information may be shared only with:

• Event operators running a FanInteract experience.
• Third-party services required to deliver platform features (such as SMS delivery).
• Legal authorities when required by law.

Data Retention

Guest content is retained only as long as necessary for the event experience, compliance, or operational needs. Event operators may clear event data at any time.

Children’s Privacy

FanInteract is not intended for use by children under 13. We do not knowingly collect personal information from children.

Your Choices

Participation in FanInteract experiences is voluntary. Guests may choose not to submit personal information. Operators control what content is displayed publicly.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be reflected on this page.

Contact

If you have questions about this Privacy Policy, please contact us through the FanInteract website.